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Case study

Swedbank + Minna Technologies

In this case study, we identify how Swedbank improved its end-to-end digital customer experience by implementing Minna’s subscription management solution into their mobile bank.

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Increasing customer value & securing Swedbank's future business model with subscription management

Swedbank is one of the largest banks in the Nordics offering a wide range of financial services and products. Swedbank has a customer-centric approach and strategy which aims to make it simple for customers to manage all their finances with the bank.

For Swedbank, offering products that they need and expect is critical to building trust and loyalty.

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“True partnerships are based on banks and fintechs being in the service together. There is co-creation and co-running. That has always been the way with Swedbank and Minna.”
Pontus Wahlberg, Swedbank

 

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