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Solutions for banks

Identify, enrich and manage subscriptions

Empower users to view and manage all their subscriptions in your banking app.

Go to market faster and stay ahead of digital banking trends to be top of wallet.

Minna enables you to identify, enrich and display subscription-related transactions in your banking app. Users can subscribe, pause, change plans, receive offers, cancel, change payment methods, unblock card payments and resubscribe, seamlessly.

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Trusted by leaders in banking

 Connecting global banks and merchants with users:
deep expertise + complex capabilities

Minna's market-leading solutions are powered by data and insights.

Payment rail agnostic

We can identify subscription transactions and recurring payments across card schemes and act on subscriptions paid by card, ACH or manual bill payment.

Merchant registry

Our centralized merchant registry with proprietary intelligence powers our automated subscription management engine across four methods.

Complex edge cases

We can manage multi-service providers, subscriptions paid via third parties (App Store or PayPal) and ensure cardholder agreements with merchants aren’t violated.

 Identify and enrich subscription-related transactions

Minna enables you to identify, enrich and display subscription-related transactions in your banking app.

IDENTIFY & ENRICH

Users can view their subscriptions and recurring payments

Enable users to view all their subscriptions in your app - either from their transaction list view or subscription hub view. They can also view specific subscriptions with enriched merchant and transaction details.

Identify subscription-related transactions
Identify subscription-related transactions
Enrich merchant and transaction details
Enrich merchant and transaction details

Empower customers to view subscriptions

Empower customers to view subscriptions
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Manage subscriptions

Embed seamless subscription management in your app, with Minna's Subscriber API. Choose from a range of full-lifecycle features.

Cancel / Cancel and Save

Users can cancel subscriptions and save

Seamless user experience to cancel subscriptions
Seamless user experience to cancel subscriptions
Help customers save and transfer their savings to a savings or investment account
Help customers save and transfer their savings to a savings or investment account
Reduce operational costs and cost to serve
Reduce operational costs and cost to serve
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Change plan

Users can upgrade or downgrade subscription plans

80% of consumers would rather upgrade or downgrade than cancel subscriptions.

Give customers enhanced flexibility and control
Give customers enhanced flexibility and control
Help customers save money
Help customers save money
Increase in-app engagement and usage
Increase in-app engagement and usage
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Change payment

Users can update payment methods for subscriptions

Give customers flexibility for payments
Give customers flexibility for payments
Reduce back office costs with self-serve
Reduce back office costs with self-serve
Protect payment volumes
Protect payment volumes
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Pause

Users can pause and resume subscriptions

72% of consumers would rather pause than cancel subscriptions.

Give customers flexible options
Give customers flexible options
Help customers save money
Help customers save money
Increase in-app engagement and usage
Increase in-app engagement and usage
Speak to an expert
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Offers

Users can receive real-time offers at the point of cancellation

86% of consumers would consider accepting an offer instead of cancelling a subscription.

Give customers choice, control and value
Give customers choice, control and value
Enable more self-serve options
Enable more self-serve options
Increase in-app engagement and usage
Increase in-app engagement and usage
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Resubscribe

Users can resubscribe

80% of churned customers who try to return do so within 3 months.

Enable customers to resubscribe seamlessly
Enable customers to resubscribe seamlessly
Serve Gen-Z and millennials who have the highest churn and return rates
Serve Gen-Z and millennials who have the highest churn and return rates
Increase in-app engagement and usage
Increase in-app engagement and usage
Speak to an expert
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Award-winning tech

“We’re excited to be working with Minna Technologies to deliver a product that helps to make banking through our app easy and simple for our customers.”

James Stenhouse, Lloyds Banking Group

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“Our new feature developed with Minna will offer a differentiating experience to our customers by allowing them to have a better insight into their subscriptions and save millions of euros via fully automated cancellation services.”

Olivier Guillaumond, ING

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"Minna has a strong focus on constantly improving the digital user experience, while at the same time offering the bank’s customers hands-on tools that simplify their everyday lives. This has contributed to increased customer value."

Lotta Lovén, Swedbank

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“By combining our own efforts with the knowledge and good work of Minna, we allow our customers to regain control of their recurring costs as well as to save money. Minna is an expert within their field and used to working with banks."

Thomas Allan Nygaard, SpareBank

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Ready to learn more?

Arrange a free consultation with our team of subscription management experts.

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