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Subscriber API for Banks

One API to power the subscription economy

Embed a range of flexible subscription management features in your app - with a single integration.

Empower users to subscribe, pause, change plans, receive offers, change payment methods, unblock card payments and resubscribe seamlessly.

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Trusted by leaders in banking

Benefits for banks

credit-card

Be top of wallet
& increase revenue

Boost spend 2.4x with card-on-file for recurring payments (Visa).
Boost spend 2.4x with card-on-file for recurring payments (Visa).
Increase payment volumes and interchange revenue by 1.5% - 2.5%.
Increase payment volumes and interchange revenue by 1.5% - 2.5%.
Gain wallet share with in-app subscription management – wanted by 3 out of 4 consumers (Minna & FT Strategies) and a top 3 banking app feature (Forrester).
Gain wallet share with in-app subscription management – wanted by 3 out of 4 consumers (Minna & FT Strategies) and a top 3 banking app feature (Forrester).
Significantly reduce costs (1)

Reduce operational & dispute costs 

Decrease back office calls by up to 80%. Each call costs a bank $10 - $15 on average. 
Decrease back office calls by up to 80%. Each call costs a bank $10 - $15 on average.
Reduce payment disputes by up to 35%. Each dispute costs a bank $16 - $45 on average.
Reduce payment disputes by up to 35%. Each dispute costs a bank $16 - $45 on average.
Lower card replacement costs by up to 50%.
Lower card replacement costs by up to 50%.
Boost engagement and financial health

Drive engagement & lifetime value

Save $55 million per million bank customers.
Save $55 million per million bank customers.
Drive an average adoption rate of 23%.
Drive an average adoption rate of 23%.
Achieve an average CSAT rate of 4.6.
Achieve an average CSAT rate of 4.6.

Subscriber API features

Embed seamless subscription management in your app, with Minna's Subscriber API.
Speak to our team of experts to learn more.

IDENTIFY

Users can view their subscriptions and recurring payments

Give customers an overview of their subscriptions in your app.

Identify subscription-related transactions
Identify subscription-related transactions
Enhance visibility of recurring spend
Enhance visibility of recurring spend

Empower customers to manage subscriptions

Empower customers to manage subscriptions
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Cancel

Users can cancel subscriptions and recurring payments

Seamless user experience to cancel subscriptions
Seamless user experience to cancel subscriptions
Help customers save money and self-serve
Help customers save money and self-serve
Reduce operational costs and cost to serve
Reduce operational costs and cost to serve
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Change plan

Users can upgrade or downgrade subscription plans

80% of consumers would rather upgrade or downgrade than cancel subscriptions.

Give customers enhanced flexibility and control
Give customers enhanced flexibility and control
Help customers save money
Help customers save money
Increase in-app engagement and usage
Increase in-app engagement and usage
Speak to an expert
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Change payment

Users can update payment methods for subscriptions

Give customers flexibility for payments
Give customers flexibility for payments
Reduce back office costs with self-serve
Reduce back office costs with self-serve
Protect payment volumes
Protect payment volumes
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Pause

Users can pause and resume subscriptions

72% of consumers would rather pause than cancel subscriptions.

Give customers flexible options
Give customers flexible options
Help customers save money
Help customers save money
Increase in-app engagement and usage
Increase in-app engagement and usage
Speak to an expert
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Offers

Users can receive real-time offers at the point of cancellation

86% of consumers would consider accepting an offer instead of cancelling a subscription.

Give customers choice, control and value
Give customers choice, control and value
Enable more self-serve options
Enable more self-serve options
Increase in-app engagement and usage
Increase in-app engagement and usage
Speak to an expert

Resubscribe

Users can resubscribe

80% of churned customers who try to return do so within 3 months.

Enable customers to resubscribe seamlessly
Enable customers to resubscribe seamlessly
Serve Gen-Z and millennials who have the highest churn and return rates
Serve Gen-Z and millennials who have the highest churn and return rates
Increase in-app engagement and usage
Increase in-app engagement and usage
Speak to an expert
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“We’re excited to be working with Minna Technologies to deliver a product that helps to make banking through our app easy and simple for our customers.”

James Stenhouse, Lloyds Banking Group

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“Our new feature developed with Minna will offer a differentiating experience to our customers by allowing them to have a better insight into their subscriptions and save millions of euros via fully automated cancellation services.”

Olivier Guillaumond, ING

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"Minna has a strong focus on constantly improving the digital user experience, while at the same time offering the bank’s customers hands-on tools that simplify their everyday lives. This has contributed to increased customer value."

Lotta Lovén, Swedbank

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“By combining our own efforts with the knowledge and good work of Minna, we allow our customers to regain control of their recurring costs as well as to save money. Minna is an expert within their field and used to working with banks."

Thomas Allan Nygaard, SpareBank

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Ready to learn more?

Arrange a free consultation with our team of subscription management experts.

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