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Solutions for Subscription Businesses

Retain, win-back and grow subscribers in banking apps

Reach and engage 120M+ global users with full-lifecycle subscription management capabilities.

Empower users in their trusted banking apps to pause, change plans, receive offers, change payment, cancel, unblock card payments and resubscribe.

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Subscription management embedded into global banks and fintechs

Benefits for subscription businesses

Significantly reduce costs (1)

Retain
subscribers

Reduce churn by an average of 26%.
Reduce churn by an average of 26%.
Enable subscribers to pause, change plans or trigger retention offers. 
Enable subscribers to pause, change plans or trigger retention offers.
Boost LTV with enhanced control and convenience.
Boost LTV with enhanced control and convenience.
80% of subscribers would rather change plan than cancel.
80% of subscribers would rather change plan than cancel.
Boost engagement and financial health

Win-back subscribers

Increase subscriber win-back by 15%.
Increase subscriber win-back by 15%.
Enable subscribers to cancel and resubscribe seamlessly.
Enable subscribers to cancel and resubscribe seamlessly.
Remove payment blocks preventing users from resubscribing.
Remove payment blocks preventing users from resubscribing.
Up to 20% of subscribers regularly churn and return within 6 months.
Up to 20% of subscribers regularly churn and return within 6 months.
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Grow
subscribers

Reach 120 million+ banking app users.
Reach 120 million+ banking app users.
Incentivize and reward users with targeted offers.
Incentivize and reward users with targeted offers.
Engage subscribers in a high-trust, high-volume channel.
Engage subscribers in a high-trust, high-volume channel.
1 in 2 businesses rank banking apps a top channel opportunity to reach subscribers.
1 in 2 businesses rank banking apps a top channel opportunity to reach subscribers.

Powering subscription management in banking apps

Empower subscribers with enhanced self-serve to protect and grow recurring revenue

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Offers

Trigger retention offers at the point of cancellation

86% of consumers would consider accepting an offer instead of cancelling a subscription.

Incentivize subscribers to stay with targeted offers.
Incentivize subscribers to stay with targeted offers.
Offer exclusive discounts to encourage loyalty.
Offer exclusive discounts to encourage loyalty.

Surface offers to users via push notifications.

Surface offers to users via push notifications.

Pause

Enable users to pause and resume subscriptions with ease

72% of consumers would rather temporarily pause than cancel subscriptions.

Reduce churn by temporarily suspending payments.
Reduce churn by temporarily suspending payments.
Auto-resume or let users resume at their convenience.
Auto-resume or let users resume at their convenience.
Maintain relationships to maximize lifetime value.
Maintain relationships to maximize lifetime value.
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Change plan

Provide flexibility to upgrade or downgrade plans

80% of consumers would rather upgrade or downgrade than cancel subscriptions.

Allow subscribers to switch to more suitable plans.
Allow subscribers to switch to more suitable plans.
Enable subscribers to upgrade and increase LTV.
Enable subscribers to upgrade and increase LTV.
Empower subscribers with greater control and flexibility.
Empower subscribers with greater control and flexibility.

UNBLOCK

Remove payment blocks preventing resubscribes

Payment blocks prevent churned users from resubscribing for up to 13 months.

Unblock card payments for seamless resubscription.
Unblock card payments for seamless resubscription.
Offer block alternatives to reduce involuntary churn by 20%.
Offer block alternatives to reduce involuntary churn by 20%.
Automate unblock and cut support overheads by 15%.
Automate unblock and cut support overheads by 15%.
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Resubscribe

Enable users to resubscribe to subscriptions seamlessly

80% of churned customers who try to return do so within 3 months.

Retarget and win back lost customers.
Retarget and win back lost customers.
Enable subscribers to churn and return, seamlessly.
Enable subscribers to churn and return, seamlessly.
Increase resubscribes by offering seamless cancellation.
Increase resubscribes by offering seamless cancellation.

Market-leading platform capabilities

Unlock the potential of the banking channel with
secure, scalable and robust technology

Bank-grade security

Partnering with global banks, fintechs and subscription businesses, Minna ensures robust security and compliance, adhering to PCI-DSS Level 1 standards.

Speed-to-market

Minna's API enables subscription businesses to access all functionality with a single, scalable integration, unlocking maximum value with minimal effort.

Complex edge cases

Minna effectively caters for a wide range of complex edge cases, such as multi-service purchases, lock-in periods and third-party billing, to address various scenarios.

SUBSCRIPTION ECONOMY REPORT

Subscription Economy: Evolution Not Revolution

In partnership with FT Strategies

Get your free copy of our exclusive report →

✔ Data from 2,000 consumers and 100+ subscription businesses.


✔ Acquisition and retention strategies, AI use cases, diversification and more.


✔ Insight from industry thought leaders in media, memberships and finance.

subscription economy evolution not revolution

 

Download your free copy

Ready to learn more?

Discover how Minna can unlock an exciting new channel to retain, win-back and grow subscribers.

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