Do you plan to
build a subscription switching feature?
Our subscription management features are built for financial companies of all sizes. Contact us for pricing or read our docs for more technical information.
The 2021 US Mobile Banking Benchmark
Want to know what mobile banking features top US banks are offering? This report compares 24 US banks across 35+ mobile banking features.
5. Done!
Tell customers how
much they just saved
by switching.
Seamless and fully automated digital experience
Personal comparison to ensure offerings match individuals needs
The 2021 US Mobile Banking Benchmark
Want to know what mobile banking features the top US banks are offering? This report compares 24 US banks across 35+ mobile banking features.
6. Keep users informed
Notify your users when both new and existing provider verifies the switch.
Our innovation collaboration with Minna Technologies has already from the start of 2017, helped to secure our future business model, while at the same time contributed to increased customer value.
Lotta Lovén
CIO & Head of Digital Banking
Minna's service offers a differentiating experience that helps our customers to get a better overview of their subscriptions and save millions of euros via cancellation and fully automated switching services.
Olivier Guillaumond
Global Head of Innovation Labs
Our innovation collaboration with Minna Technologies has already from the start of 2017, helped to secure our future business model, while at the same time contributed to increased customer value.
Lotta Lovén
CIO & Head of Digital Banking
Business benefits of providing subscription switching
Strengthen customer satisfaction & loyalty
Improve the digital customer experience
Add new revenue streams
4. Tap-Tap-Switch
Users are able to switch subscriptions with only a few taps.
Wide range of choices within Minna's existing provider network
Real-time notifications allowing users to stay informed throughout
the process
TRUSTED BY LEADERS
IN BANKING
Success story
Swedbank partnered with
Minna to build “The Subscription Helper”, allowing customers to manage subscriptions and switch to better alternatives.
Easy & compliant integration
SUCCESS STORIES
What leading banks have built together with Minna
ING partnered with Minna
to build “One View”, a feature
in their digital bank where customers get subscription insights, cancel and switch providers.
Swedbank partnered with
Minna to build “The Subscription Helper”, allowing customers to manage subscriptions and switch to better alternatives.
Business benefits
of providing subscription switching
Strengthen customer satisfaction and loyalty
Reduce support calls & get new revenue streams
Easy and compliant integration without data sharing
Improve the digital customer experience
Customers are going digital and banks need to keep up. In Minna’s 2021 US Mobile Banking Benchmark Report, we compare what the top 24 US retail banks have to offer customers in mobile banking.
Where does your bank rank in the growing catalog of mobile banking features?
It isn’t just about acquisition, but retention and engagement. It is ensuring you are serving what customers want today from their bank but also that the experience matches their expectations. Time is money, self-service is key and control and customization continue to top their lists of demands.
Joakim Sjöblom, CEO
Covering 5 categories of features
1. Payment &
Card Features
2. Expense
Management
3. Savings &
Investments
4. Customer
Support
5. Security
- ✔ Ally
- ✔ American Express
- ✔ Bank of America
- ✔ Bank of the West
- ✔ BOH
- ✔ Capital One
- ✔ Chase
- ✔ Chime
- ✔ Citi
- ✔ Citizens Bank
- ✔ Discover
- ✔ Fifth Third
- ✔ First Republic
- ✔ HSBC US
- ✔ Huntington
- ✔ Marcus by Goldman
- ✔ PNC
- ✔ Regions
- ✔ TD Bank, N.A.
- ✔ Truist
- ✔ U.S. Bank
- ✔ Varo Bank
- ✔ Wells Fargo
Comparing Industry
Leading Banks in the US
The benchmark reviews the following industry-leading banks in the US.
The features found in the benchmark were broken down into 5 categories and include features like canceling a recurring payment, view credit scores, dispute credit card transactions, create disposable virtual cards, and more.
Download The Benchmark
PDF, Excel or Google Sheets - Get the report in your preferred format.
- ✔ Ally
- ✔ American Express
- ✔ Bank of America
- ✔ Bank of the West
- ✔ BOH
- ✔ Capital One
- ✔ Chase
- ✔ Chime
- ✔ Citi
- ✔ Citizens Bank
- ✔ Discover
- ✔ Fifth Third
- ✔ First Republic
- ✔ HSBC US
- ✔ Huntington
- ✔ Marcus by Goldman
- ✔ PNC
- ✔ Regions
- ✔ TD Bank, N.A.
- ✔ Truist
- ✔ U.S. Bank
- ✔ Varo Bank
- ✔ Wells Fargo
Download The Benchmark
PDF, Excel or Google Sheets - Get the report in your preferred format.
US MARKET REPORT
Available formats
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