Do you plan to 
build a subscription switching feature?

Our subscription management features are built for financial companies of all sizes. Contact us for pricing or read our docs for more technical information.

The 2021 US Mobile Banking Benchmark

Want to know what mobile banking features top US banks are offering? This report compares 24 US banks across 35+ mobile banking features.

5. Done!

Tell customers how 
much they just saved 
by switching.

Subscription details feature

Seamless and fully automated digital experience

Personal comparison to ensure offerings match individuals needs

The 2021 US Mobile Banking Benchmark

Want to know what mobile banking features the top US banks are offering? This report compares 24 US banks across 35+ mobile banking features.

6. Keep users informed

Notify your users when both new and existing provider verifies the switch.

Subscription push notifications

Our innovation collaboration with Minna Technologies has already from the start of 2017, helped to secure our future business model, while at the same time contributed to increased customer value.

Lotta Lovén
CIO & Head of Digital Banking

Minna's service offers a differentiating experience that helps our customers to get a better overview of their subscriptions and save millions of euros via cancellation and fully automated switching services.

Olivier Guillaumond
Global Head of Innovation Labs

Our innovation collaboration with Minna Technologies has already from the start of 2017, helped to secure our future business model, while at the same time contributed to increased customer value.

Lotta Lovén
CIO & Head of Digital Banking

Business benefits of providing subscription switching

Strengthen customer satisfaction & loyalty

Improve the digital customer experience

Add new revenue streams

4. Tap-Tap-Switch

Users are able to switch subscriptions with only a few taps.

Subscription details feature

Wide range of choices within Minna's existing provider network

Real-time notifications allowing users to stay informed throughout
the process

TRUSTED BY LEADERS
IN BANKING

Success story

Swedbank partnered with 
Minna to build “The Subscription Helper”, allowing customers to manage subscriptions and switch to better alternatives.

Easy & compliant integration

CONTACT US

SUCCESS STORIES

What leading banks have built together with Minna

ING partnered with Minna 
to build “One View”, a feature 
in their digital bank where customers get subscription insights, cancel and switch providers.


Swedbank partnered with 
Minna to build “The Subscription Helper”, allowing customers to manage subscriptions and switch to better alternatives.

Minna technologies logo symbol white

Business benefits 
of providing subscription switching

Strengthen 
customer satisfaction and loyalty

Reduce support calls & get new revenue streams

Easy and compliant integration without data sharing

Improve the digital customer experience

Minna technologies logo symbol white
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Customers are going digital and banks need to keep up. In Minna’s 2021 US Mobile Banking Benchmark Report, we compare what the top 24 US retail banks have to offer customers in mobile banking. 

Where does your bank rank in the growing catalog of mobile banking features? 

It isn’t just about acquisition, but retention and engagement. It is ensuring you are serving what customers want today from their bank but also that the experience matches their expectations. Time is money, self-service is key and control and customization continue to top their lists of demands.

Joakim Sjöblom, CEO

Covering 5 categories of features

1. Payment & 
Card Features

2. Expense 
Management

3. Savings & 
Investments

4. Customer 
Support

5. Security

  •   Ally 
  •   American Express
  • ✔  Bank of America 
  •   Bank ­of ­the ­West­ 
  •   BOH 
  •   Capital One  
  •   Chase 
  •   Chime 
  •   Citi  
  •   Citizens Bank  
  •   Discover  
  •   Fifth­ Third­
  •   First­ Republic 
  •   HSBC US 
  •   Huntington 
  •   Marcus by Goldman
  •   PNC 
  •   Regions  
  •   TD Bank, N.A. 
  •   Truist 
  •   U.S. Bank 
  •   Varo Bank
  •   Wells­ Fargo 

Comparing Industry 
Leading Banks in the US

The benchmark reviews the following industry-leading banks in the US.

The features found in the benchmark were broken down into 5 categories and include features like canceling a recurring payment, view credit scores, dispute credit card transactions, create disposable virtual cards, and more.  

Download The Benchmark

PDF, Excel or Google Sheets - Get the report in your preferred format.

  •   Ally 
  •   American Express
  • ✔  Bank of America 
  •   Bank ­of ­the ­West­ 
  •   BOH 
  •   Capital One  
  •   Chase 
  •   Chime

  •   Citi  
  •   Citizens Bank  
  •   Discover  
  •   Fifth­ Third­
  •   First­ Republic 
  •   HSBC US 
  •   Huntington 
  •   Marcus by Goldman


  •   PNC 
  •   Regions  
  •   TD Bank, N.A. 
  •   Truist 
  •   U.S. Bank 
  •   Varo Bank
  •   Wells­ Fargo 

Download The Benchmark

PDF, Excel or Google Sheets - Get the report in your preferred format.

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US MARKET REPORT

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