A Forrester conducted report
Banks Must Act Now to Avoid Subscription-Related Costs
The subscription economy is booming. Why are banks paying the price?
We asked Forrester to survey 313 bank decision-makers in the U.S, UK & Australia to find out how costly subscription-related disputes are to banks.
In this report:
The average annual cost of subscription-related disputes for a bank
Why subscription-related disputes are growing significantly and driving costs higher
Why banks have increased their dispute resolution technology budgets