Do you plan to 
build a subscription switching feature?

Our subscription management features are built for financial companies of all sizes. Contact us for pricing or read our docs for more technical information.

Banks Must Act Now To Avoid
Subscription-Related Costs

Read the latest Forrester findings to find out how banks can avoid subscription-related costs and increase customer satisfaction. 

Localized data for Australia.

5. Done!

Tell customers how 
much they just saved 
by switching.

Subscription details feature

Seamless and fully automated digital experience

Personal comparison to ensure offerings match individuals needs

Banks Must Act Now to Avoid Subscription-Related Costs

Read the latest Forrester findings to find out how banks can avoid subscription-related costs and increase customer satisfaction. 

Localized data for Australian retail banks.

6. Keep users informed

Notify your users when both new and existing provider verifies the switch.

Subscription push notifications

Our innovation collaboration with Minna Technologies has already from the start of 2017, helped to secure our future business model, while at the same time contributed to increased customer value.

Lotta Lovén
CIO & Head of Digital Banking

Minna's service offers a differentiating experience that helps our customers to get a better overview of their subscriptions and save millions of euros via cancellation and fully automated switching services.

Olivier Guillaumond
Global Head of Innovation Labs

Our innovation collaboration with Minna Technologies has already from the start of 2017, helped to secure our future business model, while at the same time contributed to increased customer value.

Lotta Lovén
CIO & Head of Digital Banking

Business benefits of providing subscription switching

Strengthen customer satisfaction & loyalty

Improve the digital customer experience

Add new revenue streams

4. Tap-Tap-Switch

Users are able to switch subscriptions with only a few taps.

Subscription details feature

Wide range of choices within Minna's existing provider network

Real-time notifications allowing users to stay informed throughout
the process

TRUSTED BY LEADERS
IN BANKING

Success story

Swedbank partnered with 
Minna to build “The Subscription Helper”, allowing customers to manage subscriptions and switch to better alternatives.

Easy & compliant integration

CONTACT US

SUCCESS STORIES

What leading banks have built together with Minna

ING partnered with Minna 
to build “One View”, a feature 
in their digital bank where customers get subscription insights, cancel and switch providers.


Swedbank partnered with 
Minna to build “The Subscription Helper”, allowing customers to manage subscriptions and switch to better alternatives.

Business benefits 
of providing subscription switching

Strengthen 
customer satisfaction and loyalty

Reduce support calls & get new revenue streams

Easy and compliant integration without data sharing

Improve the digital customer experience

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Permanent Changes In Customer Behavior Drive Cost For Banks, But They Also Promise Opportunity

Download the Forrester Thought Leadership Paper

Download the Forrester Thought Leadership Paper 

PDF, Excel or Google Sheets - Get the report in your preferred format.

DOWNLOAD PAPER

FORRESTER 

LEARN MOREDOWNLOAD

$182M

The average annual cost of subscription-related disputes per Australian bank.

"Banks are looking for solutions that blend customer self-service with operational efficiency."

FORRESTER, 2022

COVID-19 prompted global lockdowns and rapid digitization of business models that led to a mass migration of customers to digital and a boom in the subscription economy. 

In response, this has increased the number of subscription-related transaction disputes, translating to significant cost increases for banks.

Banks are looking for solutions that blend customer self-service with operational efficiency. 

Forrester, 2022

COVID-19 led to a mass migration of customers to digital and a boom in the subscription economy. 

Prompting an increased number of subscription-related transaction disputes and significant cost increases for banks.

Turning this challenge into an opportunity can reinforce value for banks' customers and lessen the number of disputes while increasing service efficiency and quality. 

Forrester, 2022

DOWNLOAD PAPER

"Banks are looking for solutions that blend customer self-service with operational efficiency."

FORRESTER, 2022

Turning this challenge into an opportunity can reinforce value for banks' customers and lessen the number of disputes while increasing service efficiency and quality.

Forrester, 2022

Forrester Analyst shares key findings & gives a deeper insight into the background of our latest Forrester thought-leadership paper.

Subscription-related disputes have grown significantly and executives expect these changes to be permanent.

70% expect the volume of subscription-related disputes will increase by more than 10% in the next 24 months.

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