Do you plan to
build a subscription switching feature?
Our subscription management features are built for financial companies of all sizes. Contact us for pricing or read our docs for more technical information.
Swedbank
In this case study, we identify how Swedbank improved its end-to-end digital customer experience by implementing Minna’s subscription management solution into their mobile bank.
5. Done!
Tell customers how
much they just saved
by switching.
Seamless and fully automated digital experience
Personal comparison to ensure offerings match individuals needs
Swedbank + Minna Technologies
In this case study, we identify how Swedbank improved its end-to-end digital customer experience by implementing Minna’s subscription management solution into their mobile bank.
6. Keep users informed
Notify your users when both new and existing provider verifies the switch.
Our innovation collaboration with Minna Technologies has already from the start of 2017, helped to secure our future business model, while at the same time contributed to increased customer value.
Lotta Lovén
CIO & Head of Digital Banking
Minna's service offers a differentiating experience that helps our customers to get a better overview of their subscriptions and save millions of euros via cancellation and fully automated switching services.
Olivier Guillaumond
Global Head of Innovation Labs
Our innovation collaboration with Minna Technologies has already from the start of 2017, helped to secure our future business model, while at the same time contributed to increased customer value.
Lotta Lovén
CIO & Head of Digital Banking
Business benefits of providing subscription switching
Strengthen customer satisfaction & loyalty
Improve the digital customer experience
Add new revenue streams
4. Tap-Tap-Switch
Users are able to switch subscriptions with only a few taps.
Wide range of choices within Minna's existing provider network
Real-time notifications allowing users to stay informed throughout
the process
TRUSTED BY LEADERS
IN BANKING
Success story
Swedbank partnered with
Minna to build “The Subscription Helper”, allowing customers to manage subscriptions and switch to better alternatives.
Easy & compliant integration
SUCCESS STORIES
What leading banks have built together with Minna
ING partnered with Minna
to build “One View”, a feature
in their digital bank where customers get subscription insights, cancel and switch providers.
Swedbank partnered with
Minna to build “The Subscription Helper”, allowing customers to manage subscriptions and switch to better alternatives.
Business benefits
of providing subscription switching
Strengthen customer satisfaction and loyalty
Reduce support calls & get new revenue streams
Easy and compliant integration without data sharing
Improve the digital customer experience
Increasing customer value & securing Swedbank's future business model with subscription management
Download the Case Study
Download The Swedbank Case Study
True partnerships are
based on the concept that
banks and fintechs are into
the service together. There
is a clear co-creation and
co-running, and then
co-creation again. And
that is what has always
been in Swedbank and
Minna relations.
We should embrace embedded finance and technologies as a key pillar to servicing our customers well.
Stephanie Van Avesaat, Innovation Lead at ING Belgium & Head of ING Labs Brussels
Risk Management Becomes the Key to a Successful Partnership
In a fast-paced environment exploring new ways to interact with customers, a close collaboration between the bank and the third-party service provider is essential in order to mitigate risks and maximize the chances of partnership success.
Risk Management Becomes the Key to a Successful Partnership
In a fast-paced environment exploring new ways to interact with customers, a close collaboration between the bank and the third-party service provider is essential in order to mitigate risks and maximize the chances of partnership success.
We should embrace embedded finance and technologies as a key pillar to servicing our customers well.
Stephanie Van Avesaat, Innovation Lead at ING Belgium & Head of ING Labs Brussels
Pontus Wahlberg, Fintech Partnership Lead - Digital Innovation Strategy at Swedbank
True partnerships are based on the concept that banks and fintechs are in the service together. There is a clear co-creation and co-running, and then co-creation again. And that is what has always been in Swedbank and Minna relations.
Swedbank is one of the largest banks in the Nordics offering a wide range of financial services and products. Swedbank has a customer-centric approach and strategy which aims to make it simple for customers to manage all their finances with the bank.
For Swedbank, offering products that they need and expect is critical to building trust and loyalty.
Case study
Case study
