Subscription & Bill Cancellation 2019-02-07T11:33:06+00:00

Benefits for retail banks

75% of consumers say it’s painful to cancel subscriptions*.

With Minna’s Subscription cancellation product, banks can help their customers save time and money with effortless 1-click cancellation .

Banks who have implemented this product see increased user engagement, improved retention and higher customer satisfaction.

*2018 study by Swedish research institute Kantar SIFO

Benefits for retail banks

75% of consumers say it’s painful to cancel subscriptions*.

With Minna’s Subscription cancellation product, banks can help their customers save time and money with effortless 1-click cancellation .

Banks who have implemented this product see increased user engagement, improved retention and higher customer satisfaction.

*2018 study by Swedish research institute Kantar SIFO

Effortless 1-click cancellation

Allows users to cancel any type of subscription service or bill directly from the subscription overview. Users can cancel 30 different categories of subscriptions (e.g., streaming services, gym memberships, telecom services, newspapers etc.).

Effortless 1-click cancellation

Allows users to cancel any type of subscription service or bill directly from the subscription overview.

Users can cancel 30 different categories of subscriptions (e.g., streaming services, gym memberships, telecom services, newspapers etc.).

Digital identification ensures speed and security

Users can act safe and save time by signing a digital letter of attorney. With digital identification, Minna’s automated back office gets the legal authority to instantly start processing cancellations on users’ behalf.

Digital identification ensures speed and security

Users can act safe and save time by signing a digital letter of attorney. With digital identification, Minna’s automated back office gets the legal authority to instantly start processing cancellations on users’ behalf.

Automated & scalable back office

A fully automated back office leverages machine learning to ensure a fast and scalable cancellation process. The average time of processing and verifying cancellations with suppliers is 48 hours. Once suppliers verify the outcome, users are instantly being sent a push notification.

Automated & scalable back office

A fully automated back office leverages machine learning to ensure a fast and scalable cancellation process.

The average time of processing and verifying cancellations with suppliers is 48 hours. Once suppliers verify the outcome, users are instantly being sent a push notification.

100 000+ successful cancellations

Minna Technologies have cancelled more than 100 000 subscription services since the feature was launched in 2016. More than 8 000 users rate the service 4.8/5 in average.

100 000+ successful cancellations

Minna Technologies have cancelled more than 100 000 subscription services since the feature was launched in 2016. More than 8 000 bank customers rate the service 4.8/5 in average.

Integrated in Swedbank and Danske Bank

Swedbank and Danske Bank use Minna Technologies’ cancellation feature to help 10 million customers get better control over their subscription expenses.

Integrated in Swedbank and Danske Bank

Swedbank and Danske Bank use Minna Technologies’ cancellation feature to help 10 million customers get better control over their subscription expenses.

Embedded in the mobile banking experience

Cancellation is designed to fit seemlessly with the banks’ digital channels. It is easily integrated with API’s and has the capacity to handle 10 million daily users.

Embedded in the mobile banking experience

Cancellation is designed to fit seemlessly with the banks’ digital channels. It is easily integrated with API’s and has the capacity to handle 10 million daily users.

Full service experience

Banks who integrate Minna’s PFM 2.0 products will receive
a full service experience free of charge.

First line customer support:
Phone, chat and E-mail

Workshops and education
for partner employees

Monthly insights and
KPI reports

Service Level Agreement:
>99,82% uptime

Full compliance with
regulatory requirements

Client reference call with
existing customers

Integration customization:
White label or native UI

Adaptable hosting
solutions

Minna Technologies personnel
on site during implementation

Full service experience

Banks who integrate Minna’s PFM 2.0 products will receive a full service experience free of charge.

First line customer support:
Phone, chat and E-mail

Workshops and education
for partner employees

Monthly insights and
KPI reports

Service Level Agreement:
>99,82% uptime

Full compliance with
regulatory requirements

Client reference call with
existing customers

Integration customization:
White label or native UI

Adaptable hosting
solutions

Minna Technologies personnel
on site during implementation

Technical infrastructure

Minna Technologies’ products are built witch scalability and security in mind. By leveraging event sourcing, Scala, Akka, Kubernetes, and Google Could Platform, our products are scalable up to 10 million daily active users.

Technical infrastructure

Minna Technologies’ products are built witch scalability and security in mind.

By leveraging event sourcing, Scala, Akka, Kubernetes, and Google Could Platform, our products are scalable up to 10 million daily active users.

Contact us to book a demo

Joakim Sjöblom
CEO and Head of Partnerships
+46 (0)73 659 21 41

Fredrik Norén
Partnership Manager
+46 (0)767 64 62 86

John Nyström Partnership Manager

John Nyström
Partnership Manager
+46 (0)70 984 52 23

Contact us to book a demo

Joakim Sjöblom
CEO and Head of Partnerships
+46 (0)73 659 21 41

Fredrik Norén
Partnership Manager
+46 (0)767 64 62 86

John Nyström Partnership Manager

John Nyström
Partnership Manager
+46 (0)70 984 52 23