Do you plan to
build a subscription switching feature?
Our subscription management features are built for financial companies of all sizes. Contact us for pricing or read our docs for more technical information.
Banks Must Act Now To Avoid
Subscription-Related Costs
Read the latest Forrester findings to find out how banks can avoid subscription-related costs and increase customer satisfaction.
5. Done!
Tell customers how
much they just saved
by switching.
Seamless and fully automated digital experience
Personal comparison to ensure offerings match individuals needs
Banks Must Act Now to Avoid Subscription-Related Costs
The subscription economy is booming. Why are banks paying the price?
Find out how banks can avoid subscription-related costs and increase customer satisfaction in the latest findings conducted by Forrester.
6. Keep users informed
Notify your users when both new and existing provider verifies the switch.
Our innovation collaboration with Minna Technologies has already from the start of 2017, helped to secure our future business model, while at the same time contributed to increased customer value.
Lotta Lovén
CIO & Head of Digital Banking
Minna's service offers a differentiating experience that helps our customers to get a better overview of their subscriptions and save millions of euros via cancellation and fully automated switching services.
Olivier Guillaumond
Global Head of Innovation Labs
Our innovation collaboration with Minna Technologies has already from the start of 2017, helped to secure our future business model, while at the same time contributed to increased customer value.
Lotta Lovén
CIO & Head of Digital Banking
Business benefits of providing subscription switching
Strengthen customer satisfaction & loyalty
Improve the digital customer experience
Add new revenue streams
4. Tap-Tap-Switch
Users are able to switch subscriptions with only a few taps.
Wide range of choices within Minna's existing provider network
Real-time notifications allowing users to stay informed throughout
the process
TRUSTED BY LEADERS
IN BANKING
Success story
Swedbank partnered with
Minna to build “The Subscription Helper”, allowing customers to manage subscriptions and switch to better alternatives.
Easy & compliant integration
SUCCESS STORIES
What leading banks have built together with Minna
ING partnered with Minna
to build “One View”, a feature
in their digital bank where customers get subscription insights, cancel and switch providers.
Swedbank partnered with
Minna to build “The Subscription Helper”, allowing customers to manage subscriptions and switch to better alternatives.
Business benefits
of providing subscription switching
Strengthen customer satisfaction and loyalty
Reduce support calls & get new revenue streams
Easy and compliant integration without data sharing
Improve the digital customer experience
Permanent Changes In Customer Behavior Drive Cost For Banks, But They Also Promise Opportunity
Download the Forrester Thought Leadership Paper
Download the Forrester Thought Leadership Paper
PDF, Excel or Google Sheets - Get the report in your preferred format.
FORRESTER
$136M
The average annual cost of subscription-related disputes per bank.
"Banks are looking for solutions that blend customer self-service with operational efficiency."
FORRESTER, 2022
COVID-19 prompted global lockdowns and rapid digitization of business models that led to a mass migration of customers to digital and a boom in the subscription economy.
In response, this has increased the number of subscription-related transaction disputes, translating to significant cost increases for banks.
Banks are looking for solutions that blend customer self-service with operational efficiency.
Forrester, 2022
COVID-19 led to a mass migration of customers to digital and a boom in the subscription economy.
Prompting an increased number of subscription-related transaction disputes and significant cost increases for banks.
Turning this challenge into an opportunity can reinforce value for banks' customers and lessen the number of disputes while increasing service efficiency and quality.
Forrester, 2022
"Banks are looking for solutions that blend customer self-service with operational efficiency."
FORRESTER, 2022
Turning this challenge into an opportunity can reinforce value for banks' customers and lessen the number of disputes while increasing service efficiency and quality.
Forrester, 2022
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Company
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About
Minna is creating a problem-free subscription economy for 20 million users worldwide by connecting banks & merchants through our powerful API.
Forrester Analyst shares key findings & gives a deeper insight into the background of our latest Forrester thought-leadership paper.
Subscription-related disputes have grown significantly and executives expect these changes to be permanent.
70% expect the volume of subscription-related disputes will increase by more than 10% in the next 24 months.
