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ING collaborates with Minna Technologies to launch a new subscription management service

Jun 29, 2020 · 3 min read · Written by Christoffer Pettersson

ING Belgium has entered a partnership with Minna Technologies. The two companies will work together to launch a new digital banking service, allowing the bank’s customers to manage their subscription services without leaving the bank’s digital channel.

Today Minna Technologies announces a new partnership with ING Belgium, one of the leading banks in Belgium with more than 1.8 million digital banking customers.

The partnership is a continuation of Minna Technologies’ participation in ING Labs Brussels program 2019, the former FinTech Village, where the two companies successfully completed a proof of concept (POC) that demonstrated the value of subscription management in the Benelux region.

With the new subscription management service, the bank’s customers will get a clear overview of all active subscriptions. The service also allows customers to cancel existing subscriptions, as well as improving them by switching to better alternatives.

Olivier Guillaumond, Global Head of ING Labs & Fintech’s, “We are delighted to announce the collaboration with Minna Technologies. This is a clear example of impactful Fintech partnerships that we aim to scale within ING.

It will offer a differentiating experience to our customers allowing them to have a better insight into their subscriptions and save millions of euros via cancellation and fully automated switching services.

This partnership is yet another great outcome for ING Labs Brussels. ING Labs Brussels is a special purpose vehicle concentrating on validating proof of concepts with mature fintech’s to bring maximum value for our clients so they can stay a step ahead in their lives. It covers all value spaces primarily for Belgium and the Netherlands with the potential to expand to other countries”.

Joakim Sjöblom, CEO, Minna Technologies, “We are beyond excited to partner with such a forward-leaning bank as ING. We have been very impressed by their innovation speed, and look forward to delivering new values to their digital banking customers. Given ING’s multinational presence, we have a great opportunity to help millions of customers in these uncertain times”.

About Minna Technologies

Launched in 2016, Minna Technologies is a leading European fintech helping retail banks deliver powerful digital customer experiences. Minna Technologies is an FSA-regulated open banking partner to top tier banks in Europe. The company’s award-winning subscription management solutions have saved more than €40M on behalf of its users.

About ING Group

ING is a global financial institution with a strong European base, offering banking services through its operating company ING Bank. The purpose of ING Bank is empowering people to stay a step ahead in life and in business. ING Bank’s more than 55,000 employees offer retail and wholesale banking services to customers in over 40 countries. ING Group shares are listed on the exchanges of Amsterdam (INGA NA, INGA.AS), Brussels and on the New York Stock Exchange (ADRs: ING US, ING.N).

Sustainability forms an integral part of ING’s strategy, evidenced by ING’s leading position in sector benchmarks by Sustainalytics and MSCI and our ‘A-list’ rating by CDP. ING Group shares are included in major sustainability and Environmental, Social and Governance (ESG) index products of leading providers STOXX, Morningstar and FTSE Russell.

Contact information

Anne-Sofie Sandager
Strategic Account Manager Minna Technologies
anne-sofie.sandager@minna.tech
+46 (0) 723 41 83 51

Marc Smulders
Press Officier, ING Group
marc.smulders@ing.com
+31 (0)615 06 39 13

Press images

ING Minna solution
Joakim Sjöblom CEO Minna Technologies Press Image